how it works Timeshare cancellation process

If you own a Timeshare, the chances are good that you have become disillusioned with your purchase and are wondering how to get out of it. After researching your options, you go to google and type in, “How to cancel a Timeshare”, and Timeshare Release Now pops up under the 1st page of Google.com. After researching this option at working with this group, looking at everything from a testimonial with phone numbers attached to them, their Better Business Bureau account profile to Timeshare Resale Companies to Timeshare Exit Companies. The cost to enter into these programs may feel overwhelming and unsure of where to start, who to trust. Figuring out how to get rid of a Timeshare is a complicated process, and it is normal to feel a bit lost. Read on for some Timeshare Release Now tips from the experts and ways to help you decide the best way to get out of your Timeshare.

how it works Timeshare cancellation process
How to cancel a Timeshare under 6 weeks?

Buying a Timeshare is a simple process. Really too simple when you think about the long-term implications a spur of the moment impulse buy has for you and significant other. When you bought your Timeshare, you most likely did so in a moment of Vacation Bliss. You were relaxed and didn’t see it coming to you. The allure of a FREE dinner and a $100 dollar visa gift card was too much, so you agreed to go to a Timeshare Tour Presentation. The Tour Presentation sold you a Timeshare, hook line and sinker for something you didn’t want or need. With most likely saying, “no” numerous times to the sales representatives don’t do anything but basically tells them to keep going. When you say, “NO”, it means, “YES” to the Timeshare employees.

At first, you thought you would use your Timeshare and vacation with family bringing everyone together. You fully bought into the fantasy they laid out for us. You fell for the figures they sjhpwed you about the hotel costs and inflation and you were convinced that your Timeshare would save you thousands over the course of its life. And it not, you could always sell it, most likely even for a profit.

Timeshare Cancellation Letter Templates
Sample timeshare cancellation letters

However, once you got home and lived with your Timeshare for a while, you have realized it is not what it was advertised to be. Between high interest rates and inflating annual maintenance fees, you are paying more than you ever imagined and may even be having trouble making ends meet each month due to your high Timeshare mortgage payment.

You may have even found that you can’t actually afford to go on vacation because of your Timeshare payments. Sure, your hotel is paid for, but there are many other costs associated with going on vacation like airfare, gas, food, and entertainment. Just because your hotel is paid for does not mean that your vacation is paid for. With your high Timeshare payments, you cant afford all the other parts of vacationing. And since you make payments monthly, its not like shopping for hotel deals will help you save money at ell. You need to know how to get rid of a Timeshare.

In general, a timeshare cancellation is the best way to get out of a Timeshare. When you do a timeshare cancellation, you make your contract null & void as if it did not even happen. You don’t owe the timeshare company extra money to account for the negative equity your timeshare has accumulated over the time you have owned it. You walk away from your Timeshare Contract free and clear.

If you are experiencing similar problems with your Timeshare Resort, give us a call and we can discuss the many options we have available to get out of your Timeshare Contract and debt associated with contract immediately. We have the answers to your questions and the TRUTH you deserve.  For more information About Timeshare Cancellation by talking to our  Timeshare Release Now Advocacy Team or log onto the website. Visit us at: www.TimeshareReleaseNOW.com

24/7 CUSTOMER SUPPORT

TOLL-FREE +1(844)-215-2744 option 1 or Local +1(207)-457-0209 

“We will STOP Timeshare Fraud – One consumer at a time”! Message from the Owner

 

Timeshare Contract Release

In a typical office environment, it’s easy to walk over to your teammate’s desk when you have a question or need help with an issue.

But what happens when your teammates are on the other side of the world? The protocol obviously changes entirely, and some extra elements need to be taken into account.

Timeshare Release Nows customer service team is scattered across the United States, Europe and Australia. We’re able to find some decent overlap during the work day, but a lot of our collaboration happens asynchronously.

Related: How To Cancel a Timeshare under 8 weeks

As we’ve grown over the years, we’ve established processes and rhythms that keep us on track. For any remote customer service team that isn’t online all at once, asynchronous communication is a huge key to success. It’s taken a lot of trial and error over the years, but we’ve found a good system for staying up to date, especially in the ever-changing environment of a SaaS company!

5 tools we use for remote customer support

We’re obviously big fans of Help Scout for customer conversations — more on that later! — but we rely on a range of other services to help us collaborate effectively. The following tools have been critical to our growth and effectiveness as a remote customer support team.

BaseCamp Logo
BaseCamp Logo

 

 

 

 

 

 

 

 

 

1.  Basecamp

We manage all of our updates as a team in Basecamp: product releases, upcoming days off, daily roundups that give a synopsis of the entire day (bugs, fixes, knowledge nuggets, etc.).

Timeshare Customer Team
Timeshare Customer Team

Previously, we were relying on Slack to keep our support team in the loop regarding every new bug, fix, product update or launch, and so on. While it was nice in theory to keep all of our communication in one place, Slack got noisy during the day with all the other important work chatter, and Amanda (in Paris) and I (in Melbourne) had to scroll through tons of messages to catch up.

The daily roundup in Basecamp has solved that issue — and other team members across the company can opt in to receive those updates as well, so everyone who’s interested can keep a finger on the pulse of the customer support team’s goings-on.

DropBox

 

 

 

 

 

 

 

 

  1. Dropbox Paper

 

This is mainly where our product specs live (so that our support team can be more informed about product and feature releases), important internal guides and instructions, company and team updates, and also where we outline our team huddle agenda. It’s a great way for us to have cross-departmental communication and keep abreast of what the Engineering or Product teams are up to, as well as stay on top of our own team meetings and action items.

Google Hangouts

 

 

 

 

 

 

 

 

  1. Google Hangouts

We use Google Hangouts for our one-on-ones, as well as our weekly team huddles. These let us talk about important events happening that week, hash out any issues, and just get in some face time and off-topic banter. We go over how we’re feeling, what we’d like to work on or improve, and any causes for celebration. It’s a great way to connect with one another during the week outside of Slack, and efficiently work through any issues we may be facing as a team.

Google Hangouts

We also have a team Google Calendar, so we can tell at a glance who will be out of the queue for appointments, meetings, or focusing on other projects — that way, we can tell who will be out and at what time, so we can easily fill in the gaps and make sure all is accounted for.

Slack Logo

 

 

 

 

 

 

 

 

  1. Slack

This is our primary form of communication; it’s where we chat throughout the day, troubleshoot with one another, send funny GIFs, and log updates regarding new bugs or issues. We use one specific channel to list the links to new bugs in Trello, or any other changes (such as edits to Docs articles or saved replies in Help Scout) across our account, so everyone stays in the loop.

Chat

It’s chatter-free and lets us quickly see which issues and updates to be aware of without having to look through Trello or scroll through our regular channel where we chat.

Trello Logo

 

 

 

 

 

 

 

 

  1. Trello

It can be hard to scroll through tons of notifications and get the gist of any new bugs or updates, so we use Trello to log bugs or anything that needs a fix, and to manage all feature requests.

Asynchronous customer support in Help Scout

Unsurprisingly, we love using Help Scout to collaborate! A couple nifty tools in particular really help us stay on track as a remote support team:

  • @mentions: The ability to mention one another in notes has become so useful for getting others to chime in with their expertise and input, as well as keeping a “paper trail” of communication in our account. It’s an asynchronous-friendly and non-invasive way to get someone’s help without actually having to assign a conversation or wait for a ping back on Slack or via email.

Timeshare Chat

  • Following conversations: Being able to follow conversations is particularly helpful for new teammates going through onboarding, as they’re able to receive notifications for each reply and keep a record for learning purposes. The “follow” feature also comes in handy when we’re signing off for the day, but want to keep track of any activity in a particular conversation to follow up with the next day.

Passing the baton

As some teammates get ready to “clock out” for the day, others are grabbing their coffee and signing in. While we don’t have a rigid process in place to pass the torch, we do try to be as communicative as possible so that important and time-sensitive tasks don’t fall through the cracks.

Your customers need help around the clock, but are you ready to expand support beyond weekday office hours? How We Transitioned to 24-Hour Support

Timeshare Contract Release

When hopping out of the queue to walk the dog or to head out for the evening, we always announce it in Slack. That way, everyone else online knows to take ownership of the emails rolling in. It helps to keep the train chugging along, and we don’t risk letting customer conversations pile up.

Face time with the team

In addition to our weekly Google Hangouts, we get to see one another and work together at our company retreats, which is always a delight. It’s also likely we’ve added new teammates since the last retreat, so it gives us a chance to formally meet one another. During the retreats, we hold team break-out sessions where we sit down for a few hours together. It’s a great time to hash out ideas and build social capital.

No substitute for trial and error

In the ever-evolving tech space, there are always new tools and services to help us collaborate better. While the above is what works for us now, it likely will change as time goes on — as we continue to grow not only in number, but in how we communicate and work.

As you look for ways to collaborate more effectively, don’t be scared to experiment with lots of different tools, and be open to constructive criticism. Trial-and-error is still the best way to determine what does and does not work for your team — it’s how we’ve gotten to a strong and organized place today, and how we’ll continue to iterate and improve over time.

Timeshare Cancellation Client Review Testimonial

       TIMESHARE CANCELLATION IN 6 WEEKS!

If you are looking for a trusted Timeshare Advocacy Company with proven results – you’ve come to the right place! Started in 2012 TimeshareReleaseNOW.com is the leading Timeshare Advocacy Team performing 100% Guaranteed Timeshare Cancellation & Money Recovery Services, however if you think that you deserve your money back, we do to! We have saved thousands of families financially, and you could be our next success story, we are Timeshare Release NOW! Not resellers, we are Timeshare cancellers and Timeshare Release NOW has your back! Our Certified Advocacy Team has an impeccable reputation and with over 10+ years in the business. Experience Timeshare Cancellation with the #1 Timeshare Exit Company on the East Coast.  Contact Jennifer Rogers to schedule a Free-Consultation to find out what Timeshare Cancellation program works for you. Learn How to Cancel a Timeshare in 8 weeks or less! Toll-Free (844)-215-2744

   Contact Media:                                                                                                                   

Jennifer Rogers

Marketing/PR Rep.

Marketing@TimeshareReleaseNow.com 

Tel: (207)-457-0209

 

Countless amounts of timeshare owners sign up with timeshare resale companies with the hopes that one of these companies will sell their timeshare for a profit, this is rarely true. Resale scam companies realize how difficult and daunting getting rid of timeshare can be and they actively search for consumers to take advantage of. Resale scam companies come in many different shapes and sizes and after reading this article you will have a better understanding as to why they should be avoided at all costs.

The company promising that your property has value and will sell.

When looking for a company to sell your timeshare you will most likely come across a few that will assure you that your timeshare has a lot of “value” in the market. From the moment a timeshare is purchased, it instantly loses value and becomes extremely difficult to sell. Chances are if you pay one of these companies to sell your timeshare it will be never be sold and will remain listed on a resale website for years.

 

The company with no legal paperwork.

This type of company can be found all over the resale industry. Once this company provides their resale “service” they will verbally tell you that you are timeshare free. This promise is nothing more than empty words through a phone. Some companies will even go as far as to tell you that you are not allowed to contact the resort that you had the property with. A rule of thumb when working with a resale or exit company is to make sure you are signing a legally binding contract and not just relying on their word.

 

The New Company with no online presence.

Once a scam company has been exposed for who they are, they will often abandon the website they were exposed on and create a fresh domain to continue operations. Before working or signing up with any website you should do some thorough research into exactly who they are and where they are located. A website like the Better Business Bureau serves as great resource for checking the reputation of a company.It is also important to note that not all new website should automatically be labeled as a scam but it is a common trait that you should definitely look out for. I understand that having high maintenance fees can be a real nightmare but you should always do a bit of research before committing to hand over a large amount of money to any company.

Through my experiences researching timeshare resale companies I can tell you that they are not the ideal way to rid yourself of a timeshare burden because of the risk involved. The best and safest way to get rid of a timeshare is to either cancel the contract or permanently transfer ownership.